California Online Privacy Policy
Downs Energy (the “Company”) has developed this Privacy Policy out of respect for the privacy of our customers and visitors to our Website. This policy describes the personal information we collect, use, and disclose about individual consumers and website visitors who are California residents. This policy applies only to California residents who are natural persons; it does not apply to any entities (whether business, non-profit or governmental) or to any person who is not a California resident. For California residents, this policy supplements and modifies, but does not replace, our general Privacy Policy, which can be accessed HERE.
Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, request information, or use any of the other interactive portions of our Web site. Through this website, we will collect information that can identify you and/or your activity.
And whenever you communicate, interact or do business with us, whether online or at any Company locations or stores, we will be collecting personal information from you or about you in the course of our interaction or dealings with you.
Downs Energy may collect the following categories of personal information about you based on your specific transactions and interactions with the Company or its website. For each category of information, we identify examples of the category, the business purposes for which we use the information in that category, the categories of sources from which the information is collected, and the categories of third parties with whom we have shared the information in the last 12 months.
Category of Personal Information
Personal Identifiers & Contact Information
Examples
Name, mailing address, email address, phone number
Business Purpose(s) for Which Information is Used
- Complying with state and federal laws and regulations;
- Verifying, processing, and responding to your requests for information;
- Communicating with you regarding any of our products and services, any of your prior, ongoing or future transactions and dealings with the Company, and our use of your personal information;
- Sending you marketing and promotional communications about products and services or information we think may interest you, including information about third-party products and services;
- Providing customer service and processing transactions you authorize;
- Providing you with our products and services that you request or purchase;
- Detecting and investigating security incidents, protect against malicious, deceptive, fraudulent or illegal activity, and prosecute those responsible for such activity;
- Protecting the safety and security of everyone on Company premises, including our customers and employees;
- Conducting data analysis and testing;
- Undertaking internal research for technological development and demonstration; and
- Verifying and responding to consumer requests
Categories of Sources from Which Information Received
Customers and visitors of our facilities & Website
Categories of Third Parties to Whom Info Was Disclosed in Last 12 Months
We do not share this information with any third party, unless required to do so by law or government agency or for the purpose of defending or prosecuting legal claims.
Category of Personal Information
Transactional & Financial Information
Examples
Credit card number, purchase history, bank account number, credit history, etc.
Business Purpose(s) for Which Information is Used
- Complying with state and federal laws and regulations;
- Verifying, processing, and responding to your requests for information;
- Communicating with you regarding any of our products and services, any of your prior, ongoing or future transactions and dealings with the Company, and our use of your personal information;
- Providing customer service and processing transactions you authorize;
- Providing you with our products and services that you request or purchase;
- Detecting and investigating security incidents, protect against malicious, deceptive, fraudulent or illegal activity, and prosecute those responsible for such activity;
- Protecting the safety and security of everyone on Company premises, including our customers and employees;
- Conducting data analysis and testing;
- Undertaking internal research for technological development and demonstration; and
- Verifying and responding to consumer requests
Categories of Sources from Which Information Received
Customers and visitors of our facilities & Website
Categories of Third Parties to Whom Info Was Disclosed in Last 12 Months
We do not share this information with any third party, unless required to do so by law or government agency or for the purpose of defending or prosecuting legal claims.
Category of Personal Information
Customer Profile Information
Examples
Customer specifications, preferences, special requests, needs, and tendencies
Business Purpose(s) for Which Information is Used
- Verifying, processing, and responding to your requests for information;
- Communicating with you regarding any of our products and services, any of your prior, ongoing or future transactions and dealings with the Company, and our use of your personal information;
- Sending you marketing and promotional communications about products and services or information we think may interest you, including information about third-party products and services;
- Providing customer service and processing transactions you authorize;
- Providing you with our products and services that you request or purchase;
- Conducting data analysis and testing; and
- Undertaking internal research for technological development and demonstration
Categories of Sources from Which Information Received
From you the customer and through our own observations and interaction with you
Categories of Third Parties to Whom Info Was Disclosed in Last 12 Months
We do not share this information with any third party, unless required to do so by law or government agency or for the purpose of defending or prosecuting legal claims.
Category of Personal Information
Video Surveillance
Examples
Video surveillance in areas of our facilities that are under surveillance for security purposes
Business Purpose(s) for Which Information is Used
- Detecting and investigating security incidents, protect against malicious, deceptive, fraudulent or illegal activity, and prosecute those responsible for such activity; and
- Protecting the safety and security of everyone on Company premises, including our customers and employees
Categories of Sources from Which Information Received
Video surveillance system
Categories of Third Parties to Whom Info Was Disclosed in Last 12 Months
We do not share this information with any third party, except for law enforcement as needed to cooperate with investigations or report criminal activity, and unless required by law or government agency to share the information or for the purpose of defending or prosecuting legal claims.
Category of Personal Information
Internet Activity
Examples
Date and time of your visit to this Website; webpages visited; links clicked on the Website; browser ID; browser type; device ID; operating system; form information downloaded; domain name from which our site was accessed; and cookies
Business Purpose(s) for Which Information is Used
- Improving the Website experience for all visitors;
- To personalize user experience;
- Understanding the demographics of our Website visitors;
- Operating and maintaining the Website;
- Detecting security incidents;
- Debugging to identify and repair errors that impair existing intended functionality of the Website;
- Protecting against malicious or illegal activity and prosecuting those responsible; and
- Verifying and responding to consumer requests.
Categories of Sources from Which Information Collected
Visitors of our Website and the device and browser used to access the Website
Categories of Third Parties to Whom Info Was Disclosed in Last 12 Months
We do not share this information with any third party, unless required to do so by law or government agency or for the purpose of defending or prosecuting legal claims.
Category of Personal Information
Geolocation Data
Examples
IP Address
Business Purpose(s) for Which Information is Used
- Improving the Website experience for all visitors;
- To personalize user experience;
- Understanding the demographics of our Website visitors;
- Detecting security incidents;
- Debugging to identify and repair errors that impair existing intended functionality of the Website;
- Protecting against malicious or illegal activity and prosecuting those responsible; and
- Verifying and responding to consumer requests.
Categories of Sources from Which Information Received
Visitors of our Website and the device and browser used to access the Website
Categories of Third Parties to Whom Info Was Disclosed in Last 12 Months
We do not share this information with any third party, unless required to do so by law or government agency or for the purpose of defending or prosecuting legal claims.