Careers

Sales Administrator - Lubricants

Downs Energy is looking for an inside sales innovator who develops strategies for selling our products and services to the automotive, commercial, industrial and aviation markets. If selected, you will work collaboratively with our outside sales team and customers. We value your sense of creativity and smart business acumen so we will be coming to you for ideas regarding product improvements, marketing strategies and sales tactics. Uncapped commission.

To be considered for this position, please complete our Applicant Survey. 

Job Type: Full-Time

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Support the sales team with price requests, special orders, proposals, site vets, and product cross reference
  • Under the supervision of our sales manager, make targeted phone calls to prospects and current customers seeking to schedule appointments for the sales team
  • Enter customer ship-to addresses, special pricing, and vendor supplements
  • Track vendor supplements to ensure payment from the supplier
  • Process quarterly and annual rebates for customers
  • Assist with the depletion of deadstock inventory items
  • Track and complete bid proposals
  • Mediate conflict in situations where customers are dissatisfied and offer creative solutions
  • Proactively follow up with customers to get their feedback; offer resolution if needed
  • Answer inquiries from clients concerning products and their applications
  • Collaborate with our oil, coolant, and DEF suppliers to ensure that accurate pricing and processes are in place

REQUIREMENTS:

  • Minimum (2) years of Customer Service experience
  • Strong Microsoft Office skills (Excel, Word, Outlook)
  • Cisco, Webex, and Zoom proficient
  • Data entry & CRM skills
  • Ability to communicate effectively, both oral and written
  • Self-starter with the ability to work under pressure and time constraints
  • Flexible, adaptable, team-oriented with a positive, integrity-driven attitude

Hourly Pay: Commensurate with experience

Fueling Business. Delivering Performance.®
Fueling Business.
Delivering Performance.®